1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.
Similar technologies include pixels, web beacons, and local storage, which we may also use for similar purposes.
2. How We Use Cookies
We use cookies for several purposes:
- Essential functionality: To ensure our website works properly
- User experience: To remember your preferences and settings
- Analytics: To understand how visitors use our website
- Security: To protect against fraud and unauthorized access
- Marketing: To provide relevant content and advertising
3. Types of Cookies We Use
3.1 Necessary Cookies
These cookies are essential for our website to function properly. They cannot be disabled without affecting the basic functionality of our site.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
3.3 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements and marketing content.
4. Third-Party Cookies
We may allow third-party services to place cookies on our website. These include:
- Google Analytics: For website analytics and performance monitoring
- Social Media Platforms: For social media integration and advertising
- Customer Support Tools: For chat functionality and user support
- Content Delivery Networks: For faster content delivery
5. Cookie Consent and Management
5.1 Your Choices
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept All: Consent to all cookies
- Necessary Only: Only allow essential cookies
- Custom Settings: Choose specific cookie categories
5.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking the cookie preferences link in our website footer
- Clearing your browser's cookies and revisiting our site
- Using your browser's cookie settings
- Contacting us directly
6. Browser Controls
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Receive notifications when cookies are set
6.1 Browser-Specific Instructions
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
7. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
- Necessary cookies: Website may not function properly
- Analytics cookies: We cannot improve our services based on usage data
- Marketing cookies: You may see less relevant advertising
8. Mobile Applications
Our mobile applications may use similar technologies to cookies, including:
- Device identifiers
- Local storage
- Push notification tokens
- Analytics SDKs
You can control these through your device settings or app preferences.
9. Do Not Track
Some browsers offer "Do Not Track" signals. While we respect user privacy, we do not currently respond to Do Not Track signals as there is no established standard for how to interpret them.
10. Healthcare Data Considerations
When cookies are used in connection with our healthcare services:
- We ensure compliance with healthcare data protection regulations
- Patient data is never stored in cookies without appropriate safeguards
- Healthcare professionals must obtain appropriate patient consent
- Additional security measures apply to protect sensitive information
11. Data Retention
Cookie data is retained according to the durations specified in the tables above. We regularly review and delete expired cookie data.
12. International Transfers
Some third-party services may process cookie data outside the UK. We ensure appropriate safeguards are in place for any international transfers.
13. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website.
14. Contact Information
For questions about our use of cookies or to exercise your rights, contact us:
Data Protection Officer
Email: [email protected]
Phone: +44(0)836067236
Address: 5 Griffiths Plaza West, Kevin S49 1YZ, United Kingdom
15. Cookie Preference Center
Manage your cookie preferences using the controls below: