Terms of Service

1. Acceptance of Terms

By accessing or using Shemiricom's website, products, or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all users, including healthcare professionals, healthcare organizations, patients, and visitors to our website.

2. Description of Services

Shemiricom provides healthcare technology solutions including:

• Health monitoring devices and equipment
• Diagnostic tools and instruments
• Telemedicine platforms and software
• Healthcare analytics and data services
• Training and support services
• Related healthcare technology solutions

3. User Eligibility

Our services are intended for:

• Licensed healthcare professionals and organizations
• Patients under the care of healthcare providers using our services
• Authorized representatives of healthcare organizations
• Individuals 18 years or older (or with appropriate guardian consent)

4. Account Registration and Security

4.1 Account Creation

To use certain services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Security Obligations

• Use strong passwords and enable two-factor authentication where available
• Do not share account credentials with unauthorized individuals
• Report suspected security breaches immediately
• Log out of accounts when using shared devices

5. Acceptable Use

5.1 Permitted Uses

You may use our services for legitimate healthcare purposes in compliance with applicable laws and regulations.

5.2 Prohibited Uses

You agree not to:

• Use services for any illegal or unauthorized purpose
• Violate patient privacy or data protection laws
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Share or distribute our proprietary technology without permission
• Use services to provide medical advice without proper licensing

6. Healthcare Professional Responsibilities

If you are a healthcare professional using our services:

• You must maintain current professional licensing and certifications
• Use our technology as an aid to, not replacement for, professional judgment
• Ensure patient consent for data collection and use
• Comply with all applicable healthcare regulations and standards
• Properly train staff on device usage and data handling

7. Data and Privacy

Our collection and use of personal and health data is governed by our Privacy Policy. By using our services, you consent to data processing as described in that policy.

7.1 Health Data

Health data collected through our devices is subject to additional protections and may only be used for authorized healthcare purposes.

8. Intellectual Property

8.1 Our Rights

All content, software, and technology provided by Shemiricom are protected by intellectual property laws. We retain all rights to our proprietary technology.

8.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

9. Medical Device Compliance

Our medical devices are designed to comply with:

• UK Medical Device Regulations (UK MDR)
• MHRA (Medicines and Healthcare products Regulatory Agency) requirements
• ISO 13485 quality management standards
• IEC 62304 medical device software standards

10. Disclaimers and Limitations

10.1 Medical Disclaimer

Our technology is intended to support healthcare professionals but does not replace clinical judgment. Always consult qualified healthcare professionals for medical decisions.

10.2 Service Availability

We strive for high availability but cannot guarantee uninterrupted service. We reserve the right to modify or discontinue services with appropriate notice.

11. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount paid for our services
• We are not liable for indirect, consequential, or punitive damages
• Healthcare professionals remain solely responsible for patient care decisions
• Users assume responsibility for proper device use and data interpretation

12. Indemnification

You agree to indemnify and hold Shemiricom harmless from claims arising from:

• Your breach of these Terms
• Misuse of our services or technology
• Violation of applicable laws or regulations
• Unauthorized access to or use of our services

13. Payment and Billing

13.1 Fees

Fees for our services are as specified in your service agreement or purchase order. All fees are non-refundable unless otherwise stated.

13.2 Payment Terms

Payment is due according to the terms specified in your agreement. Late payments may result in service suspension and additional charges.

14. Termination

14.1 Termination by You

You may terminate your account at any time by providing written notice. You remain responsible for all charges incurred prior to termination.

14.2 Termination by Us

We may terminate your access for breach of these Terms, non-payment, or other reasons with appropriate notice as required by law.

15. Updates and Modifications

We may update these Terms from time to time. Significant changes will be communicated through our website or direct notification. Continued use of our services constitutes acceptance of updated Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

For questions about these Terms of Service, contact us:

19. Emergency Contacts

For technical support or emergency assistance: